MasalaChat.Ai

Effective Date: September 30, 2024

At MasalaChat.ai, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app. By using MasalaChat.ai, you agree to the terms of this Privacy Policy.

1. Types of Data Collected

We collect the following types of data from users:
– Personal Information: This includes your name and other account details.
– User-Generated Content (UGC): Any content you generate while interacting with the app, including chat interactions with AI characters.

2. Purpose of Data Collection

We collect data to:
– Improve App Performance: We use data to ensure the app operates smoothly and efficiently.
– Personalize User Experience: We analyze data to provide you with a more tailored and engaging experience based on your interactions.

3. Data Sharing

We may share collected data with third-party analytics providers, such as:
– Google Analytics and Facebook: To help us understand user interactions and improve app performance.
– OpenAI: To power AI-driven interactions within the app.

We do not sell or share your personal information with third parties for marketing purposes.

4. User Rights

You have the right to:
– Delete Your Data: You may request the deletion of your personal data or any content you’ve generated within the app. To initiate this process, please contact us at [Insert Contact Information].

5. Data Security

We take the security of your data seriously and employ the following measures to protect it:
– Encryption: Your data is encrypted during transmission to protect it from unauthorized access.
– Secure Servers: We store your data on secure servers designed to safeguard against breaches.

Despite these efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Subscriptions & Payments Policy

Our app offers subscription-based services that provide additional features.
Subscriptions are billed on a recurring basis (monthly/yearly) as per the selected plan.
Payments are processed securely through the chosen payment provider.
Users can manage or cancel their subscriptions anytime through their account settings.
Subscription fees are non-refundable, except where required by applicable laws or platform policies.

7. Message Deletion Option

Users have full control over their messages within the app.
By long-pressing a message, users can access the delete option to remove it.
Once deleted, the message is permanently removed and cannot be recovered.
The app does not store deleted messages on its servers.

8. Cookies and Tracking Technologies

We collect data and track user events through cookies or similar technologies to:
– Improve app performance and enhance user experience.
– Collect insights for analytics and app optimization.

You can manage your cookie preferences in your browser settings, but disabling cookies may impact your experience of the app.

9. Third-Party Services

We integrate with the following third-party services:
– Google Analytics: For tracking user behavior and app performance.
– Facebook: For data analytics and improving user interaction.
– OpenAI: To facilitate AI-driven conversations within the app.

These third parties may collect, store, and use data based on their respective privacy policies. We encourage you to review their policies for more information.

10. Children’s Privacy

MasalaChat.ai is intended for users aged 18 and above. We do not knowingly collect any personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such data, we will promptly delete it.

11. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we do, we will update the Effective Date at the top of this page. Continued use of the app after any changes to the Privacy Policy constitutes acceptance of those changes.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at contact@masalachat.ai.